As a member of the McKesson Pharmacy Optimization RxInsight team, Nicole supports health system customers in making key decisions using the McKesson Utilization Analytics tool. After pharmacy leadership identifies goals and initiatives, Nicole reviews utilization, reimbursement, and dispensation data available within the Utilization Analytics toolkit to highlight opportunities to optimize drug purchases, analyze actual drug usage, and understand payer reimbursement trends. Equipping health system pharmacies with these data insights allow them to collaborate with revenue cycle, finance, and supply chain stakeholders and contribute to critical decisions which impact the entire health system.
While Nicole believes that it is vital for pharmacies to understand the lifecycle of drugs through their health system, it even more valuable for them to understand the constantly changing healthcare landscape. Using the Utilization Analytics toolkit, Nicole assists customers with navigating the complexities of the emerging biosimilar market and payer reimbursement nuances to ensure their pharmacy business remains financially viable.
Prior to joining McKesson, Nicole acquired a variety of professional experiences including retail, home infusion, hospital, and managed care roles. It is the combination of these experiences which give her a keen understanding of the challenges faced by her customers.